Project LOOP LogoProject LOOP
Zidio Internship Project Brief

Close the loop on
customer feedback

Ingest customer tickets, reviews, survey results, and sales notes. LOOP automatically classifies themes, maps sentiments, and answers plain-English queries grounded in your data.

AI Classification

Automatic sentiment scoring (-1 to 1) and tagging of key product themes in real-time.

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Grounded Q&A

Ask plain-English questions directly and receive answers cited from verified feedback logs.

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Spike Trends

Monitor active customer issues and detect volume spikes week-over-week automatically.