Zidio Internship Project BriefClose the loop on
Close the loop on
customer feedback
Ingest customer tickets, reviews, survey results, and sales notes. LOOP automatically classifies themes, maps sentiments, and answers plain-English queries grounded in your data.
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AI Classification
Automatic sentiment scoring (-1 to 1) and tagging of key product themes in real-time.
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Grounded Q&A
Ask plain-English questions directly and receive answers cited from verified feedback logs.
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Spike Trends
Monitor active customer issues and detect volume spikes week-over-week automatically.